SHOPPING ONLINE AT URBANARA IS EASY. ONCE YOU’VE DECIDED ON YOUR PURCHASE, FOLLOW THESE SIMPLE STEPS TO BRING EACH PIECE HOME...
We love a good chat. Our team has touched every one of our products, and can genuinely provide you with the assistance and information you need to make an informed decision. Call us for free on 0800 77 97 527.
Orders placed on URBANARA.co.uk can be shipped anywhere in the United Kingdom. Shipping to Germany and Austria is also possible, with orders placed on URBANARA.de. No matter where you call home, we love all of our customers and work hard to get our products sent around the word. If you wish to receive an order anywhere other than these locations, contact us and we'll help you process your international order quickly and easily.
Estimated delivery times for your order is contained in your confirmation email, sent to you when your order is placed. Wrapped in silk paper and packed in our custom designed box, your parcel will be safely delivered with UPS directly to the address supplied.
Good news – big or small, all orders under £50 attract a £4.95 fee for delivery to UK mainland and off-mainland addresses. For orders outside the UK, don’t hesitate to contact us, and we’ll let you know an delivery estimated cost.
Our delivery service provider UPS provide us with a unique tracking number for your parcel, which we send on to you as soon as we receive it. This tracking number is a clickable link, taking you directly to the UPS website where you can view the progress of your parcel as it moves towards your delivery address. It will also explain if there are any difficulties in getting your delivery to you.
28 day return policy
Friendly customer service
All our products are carefully hand-picked from suppliers around the world - if we wouldn't have it in our home, we wouldn't suggest it for yours.
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