Looking for something in particular? Unsure about whether one of our collections will match your décor, or want to know where our products come from or how they are made? Our customer service team are friendly, knowledgeable and ready to answer your questions.
We love a good chat. Our team has felt every one of our products, and can genuinely provide you with the assistance and information you need to make an informed decision. There’s a number of ways to get in touch with us:
For queries about orders already placed, it helps us help you faster if you include your order number when contacting us. You can find this on your order invoice.
All URBANARA orders are special, but some require a little extra attention. We currently supply a number of hotels and guesthouses, restaurants and spas with high-quality products at their true price.
We have strong relationships with our suppliers, enabling us to fulfil bespoke requests at very competitive prices. Contact us to discuss your requirements and find out how we can help your business. We are happy to discuss any projects with you, big or small.
28 day return policy
Friendly customer service
All our products are carefully hand-picked from suppliers around the world - if we wouldn't have it in our home, we wouldn't suggest it for yours.
when you sign up to our